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Systematic Process Improvement Using ISO 9001:2000 and CMMI(sm) (Hardcover)

By: Boris Mutafelija (Author) and Harvey Stromberg (Author)


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Short Desription

Text shows how to streamline an organization's process improvement program. Covers saving resources and improving quality while moving the organization towards ISO 9001:2000 and CMMI compliance certification. For managers, evaluators, and students of process improvement. Includes index, references, tables, and chapter summaries.



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