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itil v3 service capability osa operational support and analysis of it services best practices study and implementation guide
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Itil V3 Service Capability Osa - Operationa l Support and Analysis of It Services Best Practices Study and Implement ation Guide (Paperbac k)
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Itil V3 Service Capability Osa - Operational Support and Analysis of It Services Best Practices Study and Implementation Guide (Paperback)
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Gerard Blokdijk (Author), Ivanka Menken (Author) and Tim Malone (Author)
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Paperback
2008-11-30
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$67
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Itil V3 Service Capability Osa - Operationa l Support and Analysis of It Services Best Practices Study and Implement ation Guide - Second Edition (Paperbac k)
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Itil V3 Service Capability Osa - Operational Support and Analysis of It Services Best Practices Study and Implementation Guide - Second Edition (Paperback)
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Gerard Blokdijk (Author), Ivanka Menken (Author)
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Paperback
2009-09-01
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$67
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