HOW TO DEAL WITH DIFFICULT PEOPLE (Paperback) ~ Markham Ursula (... Cover Art

HOW TO DEAL WITH DIFFICULT PEOPLE (Paperback)

By: Markham Ursula (Author)

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Designed to help the reader understand and handle over-aggressive, negative, ineffectual or generally disagreeable people who seem to enjoy making a person's life difficult. The book offers advice on recognizing and out-manoeuvring the smoothest talkers, sharpest tongues and biggest fault-finders.

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