Customer Care Center

 

Tower.com is dedicated to providing the highest level of customer service. Here at Tower.com we know and understand all of the joys, concerns and frustrations that happen when you shop online. Tower.com wants you to experience only joy – after all, we provide EVERYTHING ENTERTAINMENT!

Please contact us so that we can make your online shopping experience the very best!

 

FAQ

 [» How do I create an account with Tower.com? ] 
 [» Has my order shipped? ] 
 [» What is Tower.com’s Return Policy? ] 
 [» How do I cancel my order/item? ] 
 [» Why are certain items not available right away? ] 
 [» Free standard shipping information and policies. ] 
 [» For more information, visit our FAQ page] 

 

GENERAL INQUIRIES

Have you placed an order? Check the status, cancel or make changes, update your shipping address. For everything you need, visit Customer Service.

For other inquiries, please use the following methods to contact us.

 

EMAIL

Order Status and questions?	reply@tower.com
Cancel or Make changes to an Order?	orders@tower.com
Classical music inquiries?	classical@tower.com
Questions, questions and questions?	feedback@tower.com
Suggestions or comments?	suggestions@tower.com