Difficult Conversations (Paperback) ~ Bruce Patton (Author) Cover Art

Difficult Conversations (Paperback)

By: Bruce Patton (Author), Douglas Stone (Author) and Sheila Heen (Author)

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Also Available in: [Audio]
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Publisher's note

The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.

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