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BROWSE BY BOOK PUBLISHER: CALL CENTER PRESS
SUBJECT
[
Business & Economics
(11)
]
[
Humor
(2)
]
[
Engineering & Technology
(1)
]
FORMAT
[
Paperback
(14)
]
1
[
ICMI's Call Center Management Dictionary : The Essential Reference for Contact Center, Help Desk and Customer Care Professio nals (Paperbac k)
]
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ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals (Paperback)
]
[
Brad Cleveland (Author)
]
Paperback
2003-04-01Z
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$ 24.95
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$17
96
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Call Center Humor: The Best of Call Center Management Review, Volume 3 (Paperback )
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[
Call Center Humor: The Best of Call Center Management Review, Volume 3 (Paperback)
]
[
Greg Levin (Author), Susan Hash (Foreword By)
]
Paperback
2001-10-01Z
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$ 9.95
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$8
86
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Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review (Paperback )
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[
Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review (Paperback)
]
[
Call Center Press (Other)
]
Paperback
2001-10-01Z
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$22
99
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Call Center Operations Management Handbook and Study Guide (Paperback )
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[
Call Center Operations Management Handbook and Study Guide (Paperback)
]
[
Brad Cleveland (Author), Debbie Harne (Author)
]
Paperback
2003-02-01Z
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$ 199.00
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$197
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Call Center Customer Relationsh ip Managemen t Handbook and Study Guide (Paperbac k)
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[
Call Center Customer Relationship Management Handbook and Study Guide (Paperback)
]
[
Brad Cleveland (Editor), Debbie Harne (Editor)
]
Paperback
2003-02-01Z
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$ 199.00
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$143
99
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Call Center Technology Demystifie d: The No-Nonsen se Guide to Bridging Customer Contact Technolog y, Operation s and Strategy (Paperbac k)
]
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Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy (Paperback)
]
[
Lori Bocklund (Author), Dave Bengtson (Author)
]
Paperback
2002-06-01Z
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$ 39.95
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$28
98
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Call Center Agent Retention and Turnover: The Best of Call Center Management Review (Paperback )
]
[
Call Center Agent Retention and Turnover: The Best of Call Center Management Review (Paperback)
]
[
L. Ahearn (Author), B. Bauer (Author) and J. B. Kerwin (Author)
]
Paperback
2002-08-01Z
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$22
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ICMI's Pocket Guide to Call Center Management Teams: A Convenient , Portable Reference of Terms from ICMI's Call Center Managemen t Dictionar y: The Esse (Paperbac k)
]
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ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Esse (Paperback)
]
[
Brad Cleveland (Author)
]
Paperback
2004-07-01Z
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$ 5.95
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$4
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Call Center Agent Motivation and Compensati on, the Best of Call Center Managemen t Review: The Best of Call Center Managemen t Review, Second Edition (Paperbac k)
]
[
Call Center Agent Motivation and Compensation, the Best of Call Center Management Review: The Best of Call Center Management Review, Second Edition (Paperback)
]
[
Brad Cleveland (Editor), Susan Hash (Editor)
]
Paperback
2004-08-01Z
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$ 16.95
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$11
90
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Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition (Paperback )
]
[
Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition (Paperback)
]
[
Brad Cleveland (Editor), Susan Hash (Editor)
]
Paperback
2004-07-01Z
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]
$ 16.95
Save 36 %
$10
99
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Call Center Agent Turnover and Retention: The Best of Call Center Management Review, Second Edition (Paperback )
]
[
Call Center Agent Turnover and Retention: The Best of Call Center Management Review, Second Edition (Paperback)
]
[
Brad Cleveland (Editor), Susan Hash (Editor)
]
Paperback
2004-09-01Z
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$ 16.95
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$11
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Driving Peak Sales Performanc e in Call Centers (Paperbac k)
]
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Driving Peak Sales Performance in Call Centers (Paperback)
]
[
Mary Murcott (Author)
]
Paperback
2005-02-01Z
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$ 39.95
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$33
99
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A Career for the 21st Century: A Handbook for Call Center Agents (Paperback )
]
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A Career for the 21st Century: A Handbook for Call Center Agents (Paperback)
]
[
Clifford G. Hurst (Author)
]
Paperback
2006-04-01Z
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$ 12.95
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$9
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Call Center Humor: Best of Greg Levin's in Your Ear Satire Columns, Volume 4 (Paperback )
]
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Call Center Humor: Best of Greg Levin's in Your Ear Satire Columns, Volume 4 (Paperback)
]
[
Greg Levin (Author)
]
Paperback
2008-01-01Z
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$ 14.95
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$13
63
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In Stock
1
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